Frequently Asked Questions

We repair all major household appliances including refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, cooktops, microwaves, garbage disposals, ice makers, wine coolers, vent hoods, and trash compactors. If it's in your kitchen or laundry room, we can likely fix it!

We service all major appliance brands including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Frigidaire, Bosch, Kenmore, Sub-Zero, Viking, Wolf, Thermador, Miele, Electrolux, and many more. Our technicians are factory-trained on both standard and luxury brands.

We have technicians in major cities across the United States. We have especially strong coverage in Florida, serving every major city and most communities statewide. Check our locations page to find service in your area.

In most service areas, we offer same-day service if you call before noon. Otherwise, we can typically schedule an appointment for the next business day. We also offer evening and weekend appointments for your convenience.

Yes, an adult (18+) must be present during the service call. This allows us to explain the diagnosis, get approval for repairs, demonstrate the fix, and answer any questions you may have.

Please ensure clear access to the appliance. For refrigerators, remove any items blocking the front. For washers/dryers, clear the area around the unit. Have any warranty paperwork or model information handy if available. Note any error codes displayed.

Most repairs are completed within 1-2 hours. Simple fixes like replacing a door seal may take 30 minutes, while more complex repairs like compressor replacements may take longer. Our technician will give you a time estimate before starting work.

We charge a diagnostic fee that covers the technician's visit and diagnosis of the problem. This fee is waived if you proceed with the repair. You'll receive a complete, flat-rate quote before any repair work begins—no hidden fees or surprises.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, checks, and cash. Payment is due upon completion of the repair.

For larger repairs, we offer financing options through our partner programs. Ask your technician about available financing plans during your service call.

All repairs come with our 90-day parts and labor warranty. If the same issue recurs within 90 days of your repair, we'll come back and fix it at no additional charge.

No. We use genuine OEM parts whenever possible, and our technicians are factory-trained. Your manufacturer's warranty remains intact. We can also help you file warranty claims for covered repairs.

Your satisfaction is our priority. If you're not happy with the repair, contact us within 90 days and we'll send a technician back to make it right. If we can't fix the issue, we'll discuss refund options.